Cancel a purchase

You have the right to cancel any purchase made in our store within 14 days of receiving your order, with no need to provide a reason. Fill in the form below to exercise this right — no login required.

Full name *

Email address *

Order number *

Purchase date

Reason for cancellation (optional)

Please review your details below. By confirming, your withdrawal request will be formally recorded.

Name—

Email—

Order—

Purchase date—

Reason—

ℹ️ After confirming, you will automatically receive a confirmation to your email address. Your refund will be processed within 14 days using the same payment method as your original purchase.

Something went wrong sending your request. Please try again.

✅

Withdrawal request received

Your withdrawal request has been registered. Our team will review it and contact you by email at your email shortly. Once approved, your refund will be processed within 14 days, using the same payment method as your original purchase.

If you have any questions, please contact our support team.

This form complies with EU Directive 2023/2673 on the right of withdrawal for online purchases. The cooling-off period is 14 days from the date of receipt. Certain products may be exempt — see our refund policy.

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Cancel a purchase