Refund Policy

At 7TECH, we strive to provide our customers with high-quality products that meet expectations in style, comfort, and price. We understand that sometimes a product may not meet your needs, and we aim to make the return process as simple as possible.

Return Policy (60 Days)

We offer a hassle-free 60-day return policy, which means you have 60 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, all items must be:

• In new and unused condition

• In their original packaging

How to Start a Return

To initiate a return, please contact our customer support team at:

📩 support@7tech.com

We will provide instructions on how and where to send your package.

Items returned without prior authorization will not be accepted.

Return Shipping

Customers are responsible for return shipping costs, except when:

• The return is due to our error

• The product is defective or incorrect

Please note: delays caused by customs processes (outside of our control) are not valid reasons for returns.

If your package arrives:

• Damaged

• Defective

• Incorrect (wrong item, color, or size)

We will cover the return shipping costs and provide a solution.

In all other cases, the customer is responsible for return shipping costs.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• The refund will be issued to the original payment method

• Processing time: up to 7 business days

Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.

Exchanges

If you would like to exchange your item for a different size or model, please indicate this when requesting your return.

Exchanges are subject to product availability.

Defective or Damaged Items

If you receive a defective or damaged product, contact us immediately:

📩 support@7tech.com

We will provide instructions and arrange a replacement or full refund.

Cancellation Policy

Due to our fast order processing, we cannot guarantee changes or cancellations after an order is placed.

• Orders begin processing immediately after purchase

• Once tracking has been issued, changes cannot be made

If necessary, contact us as soon as possible and we will do our best to assist you.

Contact Information

For any questions regarding this policy, contact us:

📩 support@7tech.com